$ cat /etc/profile
Alex Philip
$ echo $SUMMARY
Cloud & Security-focused IT Specialist with hands-on experience administering Microsoft 365 and Azure Entra ID in hybrid environments. Strong background in endpoint security, identity and access management, and threat investigation using Microsoft Defender.
$ cat about.md
About Me
Cloud & Security-focused IT Specialist based in the Greater Toronto Area
I'm Alex Philip, a Cloud & Security-focused IT Specialist with hands-on experience administering Microsoft 365 and Azure Entra ID in hybrid environments. I specialize in endpoint security, identity and access management, and threat investigation using Microsoft Defender.
Currently at The Plus Group, I provide Tier 2–3 support, manage Conditional Access policies, investigate security incidents, and collaborate closely with the CTO on implementing IT policies and security controls.
Endpoint Security
Microsoft Defender configuration, threat analysis, and device compliance enforcement.
Cloud Administration
Azure Entra ID, Microsoft 365, Conditional Access, and Intune device management.
Identity & Access
User provisioning, MFA enforcement, role-based access, and sign-in risk monitoring.
Threat Investigation
Phishing response, message tracing, security alert triage, and incident remediation.
$ sudo apt list --installed
Technical Skills
Core competencies across cloud, security, and infrastructure domains
☁️Cloud & Identity
🛡️Security & Threat Mgmt
🌐Networking & Infra
🔧Tools & Platforms
$ grep -r "additional_skills"
$ git log --oneline --graph
Work Experience
Career timeline in IT support, cloud administration, and security operations
IT Specialist – Cloud & Security
The Plus Group · Vaughan, ON
- >Provide Tier 2–3 technical support in a hybrid Microsoft 365 environment across Windows endpoints, cloud services, and identity platforms.
- >Administer Microsoft Entra ID including user provisioning, group management, role assignments, and Conditional Access policy enforcement.
- >Deploy, configure, and manage endpoints using Intune and Atera, including device onboarding, compliance policies, and update management.
- >Configure and monitor Microsoft Defender for Endpoint — investigating security alerts, performing threat analysis, and remediating compromised devices.
- >Investigate and respond to phishing, spoofing, and suspicious email activity including message tracing and remediation actions.
- >Perform endpoint hardening and security baseline enforcement; conduct stale user and device cleanup in Entra ID and Intune.
- >Collaborate closely with the CTO on implementing IT policies, security controls, and operational improvements.
ITS Student Lab Monitor & HyFlex Ambassador
Seneca Polytechnic · North York, ON
- >Proactively monitored computer labs and HyFlex classrooms to ensure operational readiness.
- >Resolved technical issues with AIOs, Crestron touch panels, AV gear, projectors, and screens.
- >Monitored and responded to IT service requests via email and ServiceNow, escalating complex issues to senior technicians.
- >Reimaged and deployed laptops; installed and configured classroom computers to institutional standards.
Service Desk Analyst – Level 1 & Level 2
Esri Canada · Toronto, ON
- >Provided tier 1 & 2 IT support across hardware and software platforms, ensuring alignment with ITIL practices.
- >Managed incidents involving cloud technologies, network configurations, and MFA solutions (Google Authenticator, Okta, Microsoft Auth).
- >Created and managed user accounts in Active Directory; performed access control based on company policies.
- >Managed corporate laptop builds, reimaging, deployment processes, and mobile devices using MDM software.
- >Conducted hardware asset tagging via SAP for streamlined inventory tracking.
$ openssl x509 -text -noout
Certifications
Industry-recognized credentials in cloud and cybersecurity
CompTIA Security+
CompTIA
⏱ May 2025
ISC2 CC (Certified in Cybersecurity)
ISC2
⏱ October 2024
Azure Fundamentals (AZ-900)
Microsoft
⏱ May 2025
Introduction to Cyber Security
Cisco
⏱ June 2023
Career Essentials in Cybersecurity
Microsoft & LinkedIn
⏱ January 2024
Meta CTF – Flash CTF
MetaCTF
⏱ October 2024
$ cat /var/log/education.log
Education
Computer Engineering Technology (ECT)
Advanced Diploma
Seneca Polytechnic (Newnham Campus) · North York, ON
May 2022 – April 2025
$ ls coursework/
$ ssh alex@contact.dev
Get In Touch
Available for cloud & security roles, consulting, and collaboration
{
"name": "Alex Philip",
"location": "Scarborough, ON",
"email": "alexphilip2121@gmail.com",
"phone": "(437) 425-2630",
"status": "Open to opportunities"
}